Money and cancellations
Refunds without surprises.
Start with what you paid for. Tickets, fighter entry fees, and sponsorships each have different rules.
Effective
Spectators
Ticket refunds
Canceled event: full refund
The full ticket price will be returned to the original payment method within 30 calendar days after the cancellation.
Rescheduled, postponed, or replaced event
Your ticket stays valid for the changed event. If you do not want to attend, contact Tanner Rice Promotions and request a full refund. It will be issued within 30 calendar days after the request.
Changed plans are usually final
Other ticket sales are final unless the event page says otherwise or Tanner Rice Promotions approves an exception. Contact Tanner before the event and explain what happened. A ticket that has already been used at the door cannot be refunded.
The whole order is refunded together
The current ticket system refunds a complete order, not one ticket from a larger purchase. If several people share one order, check with everyone before asking Tanner to start the refund.
Competitors
Fighter entry fees
Applying costs nothing
No payment is taken when a fighter applies. A fighter pays only after being invited, accepting the place, and signing the event waiver.
If Tanner cancels the division or matchup
If Tanner Rice Promotions cancels a paid division or matchup and cannot offer a suitable replacement, the fighter entry fee will be refunded.
A fighter withdrawal is not automatically refundable
A refund is not automatic when a fighter pulls out, misses weight, does not appear, becomes ineligible, or cannot compete. Contact Tanner as soon as possible so the situation can be reviewed under that event’s rules.
Businesses
Sponsorship payments
Sending a sponsor request costs nothing
Tanner reviews the business, package, and event fit before opening payment. Nothing is charged while the request is waiting for a decision.
Work already delivered matters
After a sponsorship is approved and paid, any cancellation or refund depends on the approved package and the promotional work or placement already provided.
If the event or an agreed benefit changes
Contact Tanner Rice Promotions immediately. Sponsor issues are reviewed directly because each package, placement, and delivered benefit may be different.
How to ask
Requesting help
Send one clear message
Include enough information for Tanner to find the right payment:
- The event name
- The buyer, fighter, or business name
- The email used for payment
- The receipt number, when available
Never send a full card number.
Ask Tanner about a refundAfter a refund is approved
The refund goes through Stripe to the original payment method. Tanner Rice Promotions will send a confirmation, and the private receipt or status page will show the change. Your bank or card issuer may need additional time to display the credit.
If a payment still looks unclear
If a payment page says the result is still processing, do not pay again. Check the private status page and contact Tanner if the charge remains unclear or appears twice.